Software Maintenance and Support Services

Get proactive, hands-on software maintenance and support services tailored to your unique business needs from a trusted software maintenance company.

From continuous system monitoring to real-time issue resolution, we ensure your software stays fast, secure, and fully functional — always. Whether it’s routine upgrades or unexpected bugs, we respond swiftly to keep disruptions at bay and your users happy.

Our experienced support team is your behind-the-scenes powerhouse, working round the clock to deliver uninterrupted service and long-term reliability. With us, you’re not just getting maintenance — you’re gaining peace of mind.

Digital Excellence is Our Passion

Agility is Our Strength

Scalability Is Our Promise

Got Questions?
We’re Here to Answer

    AQe Digital: Shaping Success for Leading Brands

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    Real Impact of Expert Software Maintenance and Support

    You shouldn’t have to stress over crashes, slow load times, or surprise bugs. Our software maintenance and support services work quietly behind the scenes to keep everything running smoothly, so you can focus on growing your business, not fixing it. Whether it’s improving performance or preventing issues before they happen, we’re here to make your software feel reliable, fast, and effortless — just the way it should be.

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    Reduced Downtime

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    Our iOS Mobile App Development Services
    Illustrated Through Case Studies

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    Cutting-Edge Mobile App Enhances Insurance Field Data Collection

    We developed a custom mobile app for an insurance company to streamline field surveys for marketing activities including real-time data synchronization enhancing survey efficiency and accuracy.

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    Data Accuracy

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    Enhanced Accessibility

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    Faster Reporting

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    Enhanced Vehicle Visibility and Style with a Customized Mobile App

    Our project combines advanced mobile app development with Bluetooth-enabled LED lighting to transform vehicle aesthetics and safety.

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    Million Color Options

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    Wide Range Of Software Maintenance and Support Services We Offer

    Incident Management and TroubleShooting

    Our team proactively identifies, diagnoses, and resolves bugs or system issues with dedicated, around-the-clock support. As part of our broader software maintenance and support services, we ensure your product runs smoothly, minimizing disruptions and delivering consistent performance that your users can rely on.

    Adaptive Maintenance

    With growing user expectations and rapidly evolving tech, performance can easily slip. That’s why our software maintenance company continuously fine-tunes your product to make it leaner, faster, and more efficient. We optimize everything — from code to infrastructure — so your software keeps pace with change without missing a beat.

    Preventive Maintenance

    Staying ahead of problems is part of how we approach long-term value. Our software maintenance and support approach includes enhancing existing features and building in new ones to ensure your product evolves alongside user needs and market trends, keeping it fresh, relevant, and future-ready.

    Perfective and Scalability Maintenance

    Refinement isn’t just a phase — it’s an ongoing process. As part of our holistic software maintenance and support services, we regularly improve usability, performance, and feature sets based on user feedback and market insights, ensuring your product stays intuitive and scalable as it grows.

    Security Management & Updates

    Security is never a one-and-done job. With proactive updates and constant monitoring, our team keeps your software protected from vulnerabilities. It’s all part of delivering dependable software maintenance and support that keeps your users safe and your product in full compliance with industry standards.

    System Monitoring and Proactive Maintenance

    We’re always watching — in a good way. Our team keeps a close eye on your product’s performance, system health, and usage patterns, identifying potential issues before they impact users. That’s the kind of proactive care you can expect from a dedicated software maintenance company.

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    User Support and Training

    We make sure your users feel supported and confident. Whether it’s troubleshooting, using new features, or learning how to get the most from the product, our team provides personal, responsive support as part of our complete software maintenance and support services.

    Error Fixing Maintenance

    When bugs show up, we squash them fast. Our corrective maintenance process is built into every aspect of our software maintenance and support, ensuring any issue that threatens performance or user experience is resolved quickly and thoroughly.

    Performance Monitoring & Optimization

    A great product doesn’t just work — it performs. We continuously track and analyze performance metrics, fine-tuning your software for speed, responsiveness, and efficiency. This is core to what makes our software maintenance and support services stand out.

    System Upgrades and Enhancements

    As technology evolves, so should your software. Our team ensures your system stays current with timely upgrades and enhancements, helping you stay competitive — a key focus of any modern software maintenance company worth partnering with.

    Database Management & Optimization

    Smooth data flow is the heart of a high-performing system. We handle everything from storage efficiency to query optimization as part of our software maintenance and support services, ensuring your product stays quick, scalable, and dependable.

    Backup and Disaster Recovery

    Accidents happen — we make sure you're ready. Our robust backup and recovery planning keeps your data safe and minimizes downtime, forming an essential layer of protection in your overall software maintenance and support strategy.

    Version Control and Release Management

    Shipping updates doesn’t have to be stressful. Our version control and release management processes ensure that your deployments are smooth, stable, and thoroughly tested — a hallmark of any experienced software maintenance company.

    User Support & Help Desk Services

    Real help, real fast. Our help desk services provide responsive, empathetic assistance to your users, covering everything from basic queries to complex troubleshooting — all as part of our comprehensive software maintenance and support services.

    Compliance and Regulatory Updates

    We keep your product compliant with ever-changing regulations so you don’t have to worry. From GDPR to HIPAA, our software maintenance and support includes regular audits and updates to meet legal and industry standards with confidence.

    Configuration Management

    Every setting counts. Our team maintains consistent system configurations across environments, reducing deployment errors and supporting stable performance, all backed by structured, reliable software maintenance and support practices.

    Product Roadmap and Lifecycle Management

    We help guide your product’s evolution with strategic planning and continuous updates. It’s not just support — it’s full-spectrum partnership from a forward-thinking software maintenance company invested in your success.

    Regular Reporting and Analytics

    We turn data into clarity. Through regular performance and usage reports, we help you stay in control, make smarter decisions, and track progress — a key value-add of our proactive software maintenance and support services.

    The Tech Stack That Powers Our Innovative Services

    Frontend

    Angular

    React

    Next

    HTML 5

    Backend

    .NET

    NodeJS

    Nest

    Laravel

    CI

    PHP

    Python

    Java

    Database

    MS SQL

    MySQL

    ORACLE

    MongoDB

    PostgreSQL

    DynamoDB

    CosmosDB

    Mobility

    iOS

    Android

    React

    Flutter

    Cloud & DevOps

    AWS

    Jenkins

    Docker

    Azure

    GCP

    Kubernetes

    Integrations & Automation

    Zapier

    Snowflake

    Blue Prism

    Ul Path

    Mulesoft

    Platforms

    TensorFlow

    ChatGPT

    Salesforce

    PowerBI

    Tableau

    Qlik Sense

    Appian

    WordPress

    Drupal

    Sitecore

    Magento

    Shopify

    BigCommerce

    WooCommerce

    Testing Tools

    Selenium

    Cypress

    Appium

    SonarQube

    LoadRunner

    Apache JMeter

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    AQe Digital: Your Trusted Partner in Software Maintenance Company

    We believe in providing software maintenance and support that is as unique as your business, offering personalized solutions that enhance performance, add valuable features, and ensure your users have the best experience possible.

    • We custom-built for your needs
    • We ensure long-term success
    • We provide a competitive edge
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    Our Industry-Specific Software Maintenance and Support Use Cases

    Medical Device Software Maintenance

    Provide ongoing maintenance for medical device software to ensure compliance, usability, and patient safety.

    25-30%

    Reduced System Downtime

    40%

    Enhanced Software Usability

    20%

    Improved Compliance

    Telehealth Application Support

    Offer continuous support for telehealth applications to maintain secure, scalable, and efficient healthcare services.

    50%

    Improved Application Reliability

    30-35%

    Reduced Technical Issues

    25-30%

    Enhanced User Experience

    eCommerce Platform Maintenance

    Maintain and update eCommerce platforms to ensure seamless shopping experiences and performance optimization.

    20-25%

    Faster System Updates

    35%

    Improved Site Performance

    30%

    Reduced Downtime

    POS System Support

    Provide 24/7 support for Point of Sale (POS) systems to ensure smooth transaction processing and issue resolution.

    30%

    Reduced Transaction Failures

    25-30%

    Faster Issue Resolution

    20%

    Enhanced Payment Security

    Manufacturing Software Maintenance

    Offer continuous maintenance for manufacturing software to ensure smooth production processes and reduce downtime.

    30-35%

    Reduced Maintenance Costs

    25%

    Improved Production Efficiency

    20%

    Faster Response to Technical Issues

    ERP System Support

    Provide ongoing support for ERP systems to enhance data processing and workflow management in manufacturing.

    25-30%

    Improved System Stability

    20%

    Faster Issue Resolution

    30%

    Enhanced System Scalability

    LMS Platform Maintenance

    Maintain Learning Management Systems (LMS) to ensure optimal performance and uninterrupted learning experiences.

    25%

    Reduced System Downtime

    30%

    Improved Platform Usability

    20-25%

    Enhanced Learning Experience

    eLearning Application Support

    Provide dedicated support for eLearning platforms to ensure smooth content delivery and user satisfaction.

    35%

    Increased Platform Availability

    25-30%

    Reduced Latency

    20%

    Improved User Satisfaction

    Process Automation Software Support

    Offer 24/7 support for process automation software to maintain optimal performance and safety compliance.

    30%

    Reduced Production Delays

    25-30%

    Improved Software Reliability

    20%

    Enhanced Compliance with Industry Standards

    SCM System Maintenance

    Provide ongoing maintenance and support for supply chain management systems to ensure seamless operations.

    25-30%

    Reduced Supply Chain Costs

    20%

    Improved Operational Efficiency

    30%

    Enhanced System Performance

    Engineering Design Software Maintenance

    Offer comprehensive maintenance for engineering design software to improve design accuracy and system performance.

    25-30%

    Faster Software Updates

    20%

    Reduced Design Errors

    30%

    Improved Collaboration Capabilities

    Project Management Software Support

    Provide dedicated support for project management software to enhance workflow management and project efficiency.

    30%

    Reduction in Project Delays

    25%

    Improved Resource Allocation

    20-25%

    Enhanced Collaboration Tools

    Keep Your Software Strong, Secure, and Scalable!

    Our software maintenance and support services are built to help your team move faster and worry less.

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    Honors and Awards, We've Earned

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    What it’s like to collaborate together.

    Become partners for the long run

    Timely Delivery

    We moved the New mobile website live on Thursday Midnight. Would like to thank AQe team for all the hard work, timely delivery and the late night support during the PRD movement. Hope to get the same support for the other projects. Once again, Thank you. Really appreciate.

    Kashish Khatwani

    AVP - IT Innovations & Mobility HDFC ERGO General Insurance Company Limited

    Secret Weapon

    AQe Digital is part of our secret weapon. I constantly attribute part of our success to our relationship with them. Over the years, they’ve collaborated with us to create the backbone of our online presence.

    Duncan Bell

    Vice President Columbia Books & Information Services

    Responsive Support

    Great job on our site. They were very responsive and addressed each issue I had as our face lift was constructed. Very pleased with the work and willingness to meet my expectations.

    Jonathan Burgess

    Co-Owner The Burgess Brothers

    Exceptional Commitment

    We created an RFP for a project we knew would be 2+ years in development. We vetted over 10 companies and selected AQe as our partner. 2 years later, we could not be more pleased with the results. The developers from AQe became true team members and displayed a level of commitment and quality that I had not seen before.

    Trey Connell

    President & CTO ePublishing

    Reliable Delivery

    AQe Digital has been a tremendous support, providing architectural drawings and renders that help our clients visualize their projects clearly. They always deliver, even under tight timelines.

    Randall Freeman

    Owner Pegasus Modular Design and Construct

    Collaborative Partnership

    AQe Digital is a key part of our software development team, providing guidance that helps us create competitive products and services. They’re a pleasure to work with and come highly recommended!

    Terry Hedden

    CEO Marketopia

    On-Time Delivery

    AQe Digital delivers projects on time and goes the extra mile to ensure our satisfaction. Their programming is organized, intuitive, and creative. I recommend them without hesitation.

    Mike Tuteur

    CEO Votenet Solutions

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    Latest Insights and Updates

    Explore the newest content and insights from our experts.

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    FAQs

    1. What types of software do you support and maintain?

    We offer software maintenance and support services for web apps, mobile applications, enterprise platforms, SaaS products, and custom-built software. Whether it’s a large-scale legacy system or a modern cloud-based application, we tailor our support to the specific architecture and technology stack of your product.

    2. Can you provide software maintenance for legacy systems or third-party applications?

    Yes! Our team is experienced in maintaining and enhancing both legacy systems and third-party applications. As a trusted software maintenance company, we ensure that even older or externally developed software continues to perform optimally and securely, with full documentation and support.

    3. Do you offer 24/7 support and real-time issue resolution?

    Absolutely. Our software maintenance and support services include round-the-clock monitoring and rapid-response troubleshooting. Whether it's a critical system failure or a minor glitch, we’re on it — ensuring uninterrupted service and peace of mind.

    4. How do you handle security in your software maintenance services?

    Security is a core component of our software maintenance and support. We implement regular security patches, vulnerability scans, and compliance updates to safeguard your product and user data. Our approach is proactive, ensuring risks are addressed before they become threats.

    5. Will software maintenance affect my application’s uptime or availability?

    Not at all — our goal is to ensure uninterrupted service. As an experienced software maintenance company, we schedule updates during off-peak hours and use zero-downtime deployment methods wherever possible. We also monitor performance continuously to avoid any unexpected downtime.

    6. How do you handle software scalability as part of your maintenance services?

    Scalability is baked into our software maintenance and support services. We optimize system architecture, databases, and infrastructure to handle increasing loads, user traffic, or business growth, ensuring your product remains fast and reliable as demand grows.

    7. How do I get started with your software maintenance and support services?

    It’s simple. Reach out to us with details about your software and business needs, and we’ll set up a discovery session. From there, we’ll create a customized software maintenance and support plan designed to keep your product efficient, scalable, and secure.

    8. Can we scale the level of support based on our needs?

    Absolutely. Our software maintenance and support services are flexible — whether you need full-time coverage, part-time support, or something in between. We’ll work with you to build a support model that aligns with your product’s lifecycle and budget.

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